Terms and Conditions
I. ACCEPTANCE OF TERMS
1. These
Terms of Use (“Terms”) constitute a legally binding agreement between
you (“User,” “you”) and Longevity Center Sp. z o.o., a company organized
under the laws of Poland with its registered office at Belwederska 9,
00-761 Warszawa (“Company,” “we,” “us,” or “our”) - the owner and
provider of the “Longevity Academy”.
2. These Terms govern your access to and use of the Longevity Academy website and subdomains, including but not limited to:
3. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of the Services.
2. These Terms govern your access to and use of the Longevity Academy website and subdomains, including but not limited to:
- online educational courses and programs;
- Longevity Academy Certification;
- membership and subscription services;
- live and/or recorded events;
- community features;
- enterprise/corporate services;
- digital downloads;
- any related applications or platforms
- above collectively or generally referred to as the “Platform” or “Services”.
3. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of the Services.
II. DEFINITIONS & INTERPRETATIONS
In this Agreement the following terms shall have the following meanings:
- "Account" means collectively the personal information, Payment Information and credentials used by Users to access paid content of the Platform and / or any communications System on the Platform;
- "Content" means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Platform;
- “Effective Date” means the date on which the User’s order for the Services is accepted and confirmed by the Company, whether by electronic confirmation, activation of access to the Platform, or commencement of billing, whichever occurs first
- "Facilities" means collectively any online facilities, tools, services or information that makes available through the Website either now or in the future;
- “Longevity Academy Certification” means a certificate issued by Longevity Center upon a participant’s successful completion of designated educational courses and program requirements available on the Longevity Academy. The Longevity Academy Certification confirms that the participant has completed the specified curriculum and has demonstrated knowledge in the field of longevity medicine, health optimization, and related educational subject matter as determined by the academic standards of Longevity Academy.
- "Services" means the services available through the Platform, specifically use of the proprietary e-learning platform, educational courses available therein and other Services listed in Section I of this Terms.
- "Payment Information" means any details required for the purchase of Services from the Platform. This includes, but is not limited to credit / debit card numbers, bank account numbers and sort codes;
- "Premises" means our place(s) of business located at Belwederska 9, 00-761 Warszawa (Poland);
- "System" means any online communications infrastructure that is made available through the Platform either now or in the future. This includes, but is not limited to web-based email, message boards, live chat facilities and email links;
- “User"/"Users" means any third party that accesses the Platform i.e. individual consumers, any individual, entity, organization, or other legal person procuring Services from Longevity Academy in the course of business, profession, or other commercial activity. For the avoidance of doubt, a User also includes any individual or legal entity that pays for or procures access to the Platform or Services on behalf of another person (including, without limitation, employers, companies, or other organizations paying for their employees, representatives, or affiliates). In such cases, the provisions of these Terms shall apply accordingly to such paying individual or legal entity.
- "Platform" means website located at longevity-academy.com, its sub-domains, related mobile application and software, unless expressly excluded by their own terms and conditions;
III. CHANGES TO THE FACILITIES AND MODIFICATIONS TO TERMS
- We reserve the right to change the Platform, its Content, Services or these Terms at any time.
- If we are required to make any changes to these Terms by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
- Material changes will be communicated via website notice and email notification (where applicable).
- Use of the Platform after the effective date of revised Terms constitutes acceptance.
IV. ELIGIBILITY AND LEGAL CAPACITY
1. By accessing the Platform, you represent and warrant that:
2. The Company may terminate or suspend access to the Platform where use would be unlawful or non-compliant with regulatory requirements, including but not limited to the requirements in the User's place of residence;
- You are at least 18 years old; or you are between 13–17 years old and using the Platform under lawful parental or guardian supervision;
- You have full legal capacity to enter into binding agreements;
- Your use of the Platform does not violate any applicable laws.
2. The Company may terminate or suspend access to the Platform where use would be unlawful or non-compliant with regulatory requirements, including but not limited to the requirements in the User's place of residence;
V. ACCOUNT REGISTRATION AND SECURITY
1. Some
of the Services are accessible on the website and do not require
registration. Getting access to the paid Services always requires User’s
registration. To create an Account you shall provide true, accurate,
complete, and current information, including legal name, email address,
Payment Information (where required);
2. Methods of Registration and Sign-In. To access certain features of the Longevity Academy Platform and to enroll in courses or programs, Users must create an Account or sign in to an existing Account.
Users may register or sign in through one of the following methods:
Longevity Academy reserves the right to modify, add, or remove authentication methods at its discretion.
3. Email and Password Registration. If you choose to register using your email address:
4. Third-Party Authentication. If you choose to sign in using a third-party authentication provider:
5. Account Responsibility. Regardless of the sign-in method used, you remain solely responsible for:
6. Suspension of Access. The Company reserves the right to suspend or restrict access if:
You understand that by creating an Account on the Platform, you enter into a legally binding agreement with the Company with effect from this date and indicate your unconditional acceptance of these Terms.
By continuing to use this Platform you represent and warrant that all information you submit is accurate and truthful. You will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
7. Account Restrictions. You may not:
8. Liability. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you or compromised due to your neglects. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
9. Account compromise and unauthorized Access If you have reason to believe that your Account details have been obtained by another person without consent, you should contact us immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
10. Suspension and termination of the Account. We reserve the right to suspend or terminate Account. that violate these Terms.
2. Methods of Registration and Sign-In. To access certain features of the Longevity Academy Platform and to enroll in courses or programs, Users must create an Account or sign in to an existing Account.
Users may register or sign in through one of the following methods:
- Email address and password;
- Single sign-on (SSO) through approved third-party authentication providers, including: Facebook, Twitter (X), LinkedIn, Google, Apple
Longevity Academy reserves the right to modify, add, or remove authentication methods at its discretion.
3. Email and Password Registration. If you choose to register using your email address:
- You must provide a valid and active email address;
- You must create a secure password;
- You are responsible for maintaining the confidentiality of your login credentials.
4. Third-Party Authentication. If you choose to sign in using a third-party authentication provider:
- You authorize Longevity Academy to receive certain profile information from that provider in accordance with its privacy settings;
- Your use of such third-party services is subject to the respective provider’s terms and privacy policy;
- Longevity Academy is not responsible for the availability, security, or operation of third-party authentication services.
5. Account Responsibility. Regardless of the sign-in method used, you remain solely responsible for:
- All activity conducted through your Account;
- Maintaining the security of your credentials;
- Immediately notifying Longevity Academy of any suspected unauthorized access.
6. Suspension of Access. The Company reserves the right to suspend or restrict access if:
- False information is provided;
- Fraudulent activity is detected;
- Third-party authentication is revoked or invalid.
You understand that by creating an Account on the Platform, you enter into a legally binding agreement with the Company with effect from this date and indicate your unconditional acceptance of these Terms.
By continuing to use this Platform you represent and warrant that all information you submit is accurate and truthful. You will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
7. Account Restrictions. You may not:
- Share or transfer your Account;
- Use another user’s Account;
- Create multiple Accounts to circumvent restrictions;
- Sell or sublicense Account access.
8. Liability. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you or compromised due to your neglects. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
9. Account compromise and unauthorized Access If you have reason to believe that your Account details have been obtained by another person without consent, you should contact us immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
10. Suspension and termination of the Account. We reserve the right to suspend or terminate Account. that violate these Terms.
VI. DESCRIPTION OF SERVICES
1. Longevity
Academy provides educational content and programs focused on longevity
science, health optimization, performance enhancement, and related
disciplines.
2. Services may include:
3. The Company reserves the right to modify, update, or discontinue Services at any time without liability.
2. Services may include:
- self-paced digital courses;
- certification programs (i.e. Longevity AcademyCertification);
- online seminars;
- group workshops;
- subscription memberships; community participation;
- enterprise training services.
3. The Company reserves the right to modify, update, or discontinue Services at any time without liability.
VII. EDUCATIONAL PURPOSE AND MEDICAL DISCLAIMER
1. All Content is provided solely for educational and informational purposes.
2. The Company does not:
3. By accessing the Services you acknowledge that:
2. The Company does not:
- provide medical advice;
- diagnose or treat health conditions;
- provide personalized medical recommendations;
- replace licensed professional consultation;
- provide or replace official medical licenses for clinics and professionals.
3. By accessing the Services you acknowledge that:
- health and longevity practices may carry risks;
- You are solely responsible for your medical license and making health-related decisions;
- Your participation in any program is voluntary and at your own risk.
VIII. LONGEVITY ACADEMY CERTIFICATION
1. Nature of Certification. The Longevity Academy Certification:
2. No Medical License or Regulatory Authorization. The Longevity Academy Certification:
Participants are solely responsible for ensuring compliance with all applicable laws, licensing requirements, and professional regulations in their jurisdiction before engaging in any clinical or healthcare-related activities.
3. No Accreditation Representation. Unless explicitly stated otherwise in writing:
4. Use of Title. Holders of the Longevity Academy Certification may reference completion of the program in professional biographies or resumes, provided that:
5. Revocation.
Any misleading use of the Certification may result in revocation. The Company reserves the right to revoke or invalidate a Longevity Academy Certification if:
- Is an educational certificate of completion;
- Reflects participation in and successful completion of the applicable Longevity Academy coursework;
- Indicates knowledge acquisition as assessed within the program structure;
- Is issued solely by the Company.
2. No Medical License or Regulatory Authorization. The Longevity Academy Certification:
- Does not constitute a medical license;
- Does not authorize the holder to practice medicine;
- Does not grant clinical privileges;
- Does not replace any governmental, regulatory, or professional licensing requirements;
- Does not confer legal authority to diagnose, treat, prescribe, or provide medical services where licensure is required by law.
Participants are solely responsible for ensuring compliance with all applicable laws, licensing requirements, and professional regulations in their jurisdiction before engaging in any clinical or healthcare-related activities.
3. No Accreditation Representation. Unless explicitly stated otherwise in writing:
- the Company and its Longevity Academy is not a medical licensing authority;
- the Certification is not issued by a governmental or regulatory body;
- the Certification does not imply accreditation by medical boards, ministries of health, or professional regulatory agencies.
4. Use of Title. Holders of the Longevity Academy Certification may reference completion of the program in professional biographies or resumes, provided that:
- The certification is accurately described as a certificate of completion;
- No implication is made that it constitutes a medical license;
- No misleading representations are made regarding legal authority to practice medicine.
5. Revocation.
Any misleading use of the Certification may result in revocation. The Company reserves the right to revoke or invalidate a Longevity Academy Certification if:
- It was obtained through academic dishonesty;
- It is used in a misleading or unlawful manner;
- The holder violates the Terms of Use.
IX. USER CONDUCT, COMMUNICATION AND ACCEPTABLE USE
1. When using any System on the Platform you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed.
2. You agree that you will not:
3. Moreover;
2. You agree that you will not:
- Violate any applicable laws or regulations;
- Infringe intellectual property rights;
- Harass, threaten, defame, or discriminate;
- Submit content that is intended to promote or incite violence;
- Upload harmful or malicious software;
- Attempt to reverse-engineer or replicate the Platform;
- Circumvent payment systems;
- Share proprietary Content outside the Platform;
- Record or redistribute paid sessions without authorization;
- Use automated systems to scrape or extract data;
- Use the Platform for commercial solicitation unrelated to the Company.
- Use obscene or vulgar language;
- Submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
- Impersonate other people, particularly employees and representatives of or our affiliates;
- Use our System for unauthorised mass-communication such as "spam" or "junk mail";
3. Moreover;
- It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
- The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
- You acknowledge that the Company reserves the right to monitor any and all communications made using our System;
- You acknowledge that you may retain copies of any and all communications made to us or using our System;
- You acknowledge that any information you send to us through the System may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information
- We may remove User Content and terminate access , including deleting User Account without prior notice for violations.
X. INTELLECTUAL PROPERTY RIGHTS
1. Ownership. All Content in and from the Platform and the System including but not limited to text, graphics, course materials, videos, sound clips, video clips, data compilations, branding, logos, icons, images, software, software code, Platform design, layouts methodologies and frameworks is the exclusive Intellectual Property of the Company or its affiliates. By continuing to use the Platform you acknowledge that such material is protected by applicable Polish law, International intellectual property and other laws.
2. Limited License Subject to compliance with these Terms, you are granted a limited, non-exclusive, non-transferable, revocable license to access the Platform and Services for personal, non-commercial use.
3. You may not:
4. Unauthorized use of Intellectual Property may result in legal action.
2. Limited License Subject to compliance with these Terms, you are granted a limited, non-exclusive, non-transferable, revocable license to access the Platform and Services for personal, non-commercial use.
3. You may not:
- Reproduce, distribute, sell, sublicense, or modify Content;
- Create derivative works;
- Publicly display proprietary materials;
- Remove copyright or trademark notices.
4. Unauthorized use of Intellectual Property may result in legal action.
XI. SUBSCRIPTION SERVICES - WHEN AVAILABLE
1. Subscription Plans. We may offer:
2. Specific pricing and features are displayed at checkout.
3. Automatic Renewal. Subscriptions automatically renew at the end of each billing cycle unless canceled prior to renewal. You authorize recurring charges to your designated payment method.
4. Cancellation Policy. You may cancel your subscription via your Account dashboard. Cancellation becomes effective at the end of the current billing period. Fees already paid are non-refundable unless required by law.
5. Free Trials Where offered, Free trials are limited to one per user. Failure to cancel prior to expiration results in automatic conversion to paid subscription.
- Monthly subscriptions;
- Annual subscriptions;
- Fixed-term memberships;
- Tiered membership access.
2. Specific pricing and features are displayed at checkout.
3. Automatic Renewal. Subscriptions automatically renew at the end of each billing cycle unless canceled prior to renewal. You authorize recurring charges to your designated payment method.
4. Cancellation Policy. You may cancel your subscription via your Account dashboard. Cancellation becomes effective at the end of the current billing period. Fees already paid are non-refundable unless required by law.
5. Free Trials Where offered, Free trials are limited to one per user. Failure to cancel prior to expiration results in automatic conversion to paid subscription.
XII. PAYMENTS, FEES, AND TAXES
1. Billing Currency and Foreign Exchange Risk. Payment transactions will be processed in one of the available currencies, as shown at checkout. Currently, the currencies available to make payments are PLN, USD, EUR depending on the User's place of residence (default currencies) For your convenience, prices may also be displayed in your local currency other than default currencies. In this case, the payment transactions will be processed in PLN, USD or EUR. The prices you see, currencies other than default currencies are indicative (for guidance only. .Note that if your selected currency is (a) other than default currency or (b) different from your payment method’s billing currency, your payment may be processed outside of your country of residence. As a result, certain fees may apply, such as international transaction fees and foreign exchange fees, and the amount listed on your bank statement may be different from the amount shown at checkout. You are responsible for currency conversion fees or bank transaction fees. The Company shall not be responsible for any such fees and currency fluctuations and we hereby disclaims all liability in that regard.We suggest you contact your bank or credit card company if you have any questions about the fees or the applicable exchange rates. The Fees are subject to applicable taxes as required by local laws (Value Added Tax (VAT), Goods and Services Tax (GST), or similar taxes). The amount of applicable taxes charged depends on the jurisdiction and is calculated based on the total service fees payable by the User. In certain jurisdictions, tax regulations may require that we collect and/or report tax information about Users, or withhold taxes, or both.
2. Fees. All pricing information on the Platform is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary. In the event that prices are changed during the period between an order being placed for Services and us processing that order and taking payment, then the price that was valid at the time of the order shall be used.
3. The User agrees to pay the Company all Fees set forth in the applicable checkout, in accordance with this Agreement and the User’s order of the specific Service. The business entities, acknowledges and agrees that their and their Users’ continued access to the Longevity Academy is contingent upon the timely payment of Fees.
4. Invoicing and Payment. The first invoice under this Agreement shall be issued to the User upon completed payment. Thereafter, the User shall be invoiced in accordance with the billing frequency and payment terms set forth in the Platform for the amount(s) outlined therein. Notwithstanding the foregoing, invoices shall be issued in the event the User wishes to order additional Services beyond the number indicated in the order.
5. Late Payment. If the User fails to timely pay the Fees, the Company may, without limiting its rights and remedies: (a) suspend the User’s access to the Services until the amounts owed are paid in full; (b) terminate the Agreement, and (c) charge the User interest on the outstanding amount at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. Such suspension of access to the Services shall not release the User from its obligation to pay the Fees or extend the service period.
6. Transactional Charges. All charges of correspondent banks are at the parties’ own expense.
7. The Company reserves the right to modify Fees, including for promotional offers or new products, at any time. Users will be notified of any such changes before they take effect.
8. Refund. Except as otherwise provided on the Platform and in this Terms, Fees and any applicable taxes are non-refundable.
9. Payment Services. Payment processing on the Platform is provided by third-party payment processors including, but not limited to Shopify and/or Stripe.
10. All transactions are secured as third-party payment processors use SSL encryption protection.
11. Data Provided by You. You agree and understand that the billing information you provide to make payment is processed by third-party payment processors only. You agree that the Company will not be responsible for any failures of the third party to protect such information adequately. The processing of payments will be subject to the terms, conditions, and privacy policies of third-party payment processors in addition to this policy.
12. You acknowledge that we may change third-party payment processors and require them to transfer your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.
13. Payments. Payment methods available on thePlatform are as follows:
14. All payments for the use of the Platform, including Fees and applicable taxes (if any), shall be made exclusively through the Platform.
15. Chargebacks and Payment Disputes. If you believe that a charge has been made in error or wish to dispute any payment, you agree to contact the Company first at info@longevity-academy.com and provide reasonable details of the issue, allowing the Company a reasonable opportunity to investigate and resolve the matter before initiating any chargeback, payment reversal, or dispute with your payment service provider or bank. Initiating a chargeback without first following the above procedure may constitute a breach of these Terms where the charge was validly incurred. Where a chargeback is initiated and the Company reasonably determines that the chargeback is unfounded, fraudulent, abusive, or made in bad faith, the Company reserves the right to:
16. The Company reserves the right to submit these Terms, proof of access to the Platform, usage records, IP logs, consent to waiver of the Cooling-Off Period (where applicable), and other relevant evidence to dispute any chargeback.
17. Nothing in this clause limits your statutory rights under applicable consumer protection laws.
2. Fees. All pricing information on the Platform is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary. In the event that prices are changed during the period between an order being placed for Services and us processing that order and taking payment, then the price that was valid at the time of the order shall be used.
3. The User agrees to pay the Company all Fees set forth in the applicable checkout, in accordance with this Agreement and the User’s order of the specific Service. The business entities, acknowledges and agrees that their and their Users’ continued access to the Longevity Academy is contingent upon the timely payment of Fees.
4. Invoicing and Payment. The first invoice under this Agreement shall be issued to the User upon completed payment. Thereafter, the User shall be invoiced in accordance with the billing frequency and payment terms set forth in the Platform for the amount(s) outlined therein. Notwithstanding the foregoing, invoices shall be issued in the event the User wishes to order additional Services beyond the number indicated in the order.
5. Late Payment. If the User fails to timely pay the Fees, the Company may, without limiting its rights and remedies: (a) suspend the User’s access to the Services until the amounts owed are paid in full; (b) terminate the Agreement, and (c) charge the User interest on the outstanding amount at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. Such suspension of access to the Services shall not release the User from its obligation to pay the Fees or extend the service period.
6. Transactional Charges. All charges of correspondent banks are at the parties’ own expense.
7. The Company reserves the right to modify Fees, including for promotional offers or new products, at any time. Users will be notified of any such changes before they take effect.
8. Refund. Except as otherwise provided on the Platform and in this Terms, Fees and any applicable taxes are non-refundable.
9. Payment Services. Payment processing on the Platform is provided by third-party payment processors including, but not limited to Shopify and/or Stripe.
10. All transactions are secured as third-party payment processors use SSL encryption protection.
11. Data Provided by You. You agree and understand that the billing information you provide to make payment is processed by third-party payment processors only. You agree that the Company will not be responsible for any failures of the third party to protect such information adequately. The processing of payments will be subject to the terms, conditions, and privacy policies of third-party payment processors in addition to this policy.
12. You acknowledge that we may change third-party payment processors and require them to transfer your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.
13. Payments. Payment methods available on thePlatform are as follows:
- Visa/Mastercard
- Apple Pay
- Google Pay
14. All payments for the use of the Platform, including Fees and applicable taxes (if any), shall be made exclusively through the Platform.
15. Chargebacks and Payment Disputes. If you believe that a charge has been made in error or wish to dispute any payment, you agree to contact the Company first at info@longevity-academy.com and provide reasonable details of the issue, allowing the Company a reasonable opportunity to investigate and resolve the matter before initiating any chargeback, payment reversal, or dispute with your payment service provider or bank. Initiating a chargeback without first following the above procedure may constitute a breach of these Terms where the charge was validly incurred. Where a chargeback is initiated and the Company reasonably determines that the chargeback is unfounded, fraudulent, abusive, or made in bad faith, the Company reserves the right to:
- suspend or terminate your Account;
- recover the disputed amount and any applicable chargeback fees, administrative costs, or penalties imposed by payment processors;
- engage in collection efforts or legal proceedings to recover outstanding sums; and
- provide relevant documentation to the payment processor to contest the chargeback.
16. The Company reserves the right to submit these Terms, proof of access to the Platform, usage records, IP logs, consent to waiver of the Cooling-Off Period (where applicable), and other relevant evidence to dispute any chargeback.
17. Nothing in this clause limits your statutory rights under applicable consumer protection laws.
XIII. CANCELLATION
1. We want you to be completely satisfied with the Services. If you need assistance regarding your order or subscription, please contact customer care via email at info@longevity-academy.com.
2. If any specific Terms accompanying a particular Service contain cancellation provisions, those specific Terms shall prevail in relation to that Service.
3. Statutory Right of Withdrawal (EU Consumers). Subject to point 4. below, if you are a consumer residing in the European Union, you have a statutory right to withdraw from the Agreement within fourteen (14) calendar days without giving any reason (the “Cooling-Off Period”). The Cooling-Off Period begins on the date your order is confirmed and the contract between you and the Company is formed. To exercise your right of withdrawal, you must inform us of your decision by a clear statement sent by email to: info@longevity-academy.com before the Cooling-Off Period expires.
4. Express Request to Begin Services During Cooling-Off Period If you request that the Services begin during the Cooling-Off Period, or if you access the Platform or Services within that period, you: expressly request the Company to begin performance of the Services before the end of the Cooling-Off Period; and acknowledge and agree that your statutory right of withdrawal may be affected as described below.
5. Digital Content and Immediate Access. Where the contract concerns digital content not supplied on a tangible medium and you:
6. Partial Performance of Services. If performance of the Services has begun at your request during the Cooling-Off Period and you subsequently withdraw before the Services are fully performed:
8. Any refund due shall be issued no later than fourteen (14) calendar days after we are informed of your withdrawal.
9. Cancellation After Cooling-Off Period Cancellation after the expiration of the Cooling-Off Period shall be governed by:
Certain Services may be subject to a minimum contract duration and may not be cancellable before the end of the applicable Term.
2. If any specific Terms accompanying a particular Service contain cancellation provisions, those specific Terms shall prevail in relation to that Service.
3. Statutory Right of Withdrawal (EU Consumers). Subject to point 4. below, if you are a consumer residing in the European Union, you have a statutory right to withdraw from the Agreement within fourteen (14) calendar days without giving any reason (the “Cooling-Off Period”). The Cooling-Off Period begins on the date your order is confirmed and the contract between you and the Company is formed. To exercise your right of withdrawal, you must inform us of your decision by a clear statement sent by email to: info@longevity-academy.com before the Cooling-Off Period expires.
4. Express Request to Begin Services During Cooling-Off Period If you request that the Services begin during the Cooling-Off Period, or if you access the Platform or Services within that period, you: expressly request the Company to begin performance of the Services before the end of the Cooling-Off Period; and acknowledge and agree that your statutory right of withdrawal may be affected as described below.
5. Digital Content and Immediate Access. Where the contract concerns digital content not supplied on a tangible medium and you:
- expressly consent to the immediate commencement of the Services during the Cooling-Off Period; and
- acknowledge that you thereby lose your right of withdrawal,
- you will lose your right to cancel once access to the digital content or Platform has been granted
6. Partial Performance of Services. If performance of the Services has begun at your request during the Cooling-Off Period and you subsequently withdraw before the Services are fully performed:
- you shall remain liable to pay for the full price of the Services where the Services consist of digital content or immediate-access programs and you have expressly consented to commencement and acknowledged that you lose your right of withdrawal; and
- in all other cases, you shall pay an amount proportionate to the Services supplied up to the time you inform us of your decision to withdraw, calculated against the total price agreed.
8. Any refund due shall be issued no later than fourteen (14) calendar days after we are informed of your withdrawal.
9. Cancellation After Cooling-Off Period Cancellation after the expiration of the Cooling-Off Period shall be governed by:
- the applicable specific Terms; and
- the Term and Termination provisions set out below
Certain Services may be subject to a minimum contract duration and may not be cancellable before the end of the applicable Term.
XIV. TERM, TERMINATION, AND EFFECT OF TERMINATION
1. Term. This Agreement commences on the Effective Date and continues for the period specified at purchase (the “Initial Term”), unless terminated earlier in accordance with these Terms.
2. Automatic Renewal Unless otherwise expressly stated:
Subscriptions automatically renew for successive periods of the same duration as the Initial Term (each a “Renewal Term”; together with the Initial Term, the “Term”),
unless either party provides written notice of non-renewal at least thirty (30) days before the end of the then-current Term.
3. Upsells. Any additional Services purchased during the Initial Term or Renewal Term (“Upsells”):
a) Termination by the Company. We may suspend or terminate access to the Platform or Services with immediate effect if:
Where reasonably possible, you will be notified by email. The Company reserves the right to terminate without stating detailed reasons where permitted by law.
If we terminate your Account:
b) Termination by the User. You may terminate this Agreement upon thirty (30) days’ prior written notice if the Company commits a material breach and fails to remedy such breach within the notice period.
5. Effect of Termination. Upon termination or expiry:
If termination results from a material breach by the Company, the Company shall refund the portion of prepaid Fees corresponding to Services not yet provided.
2. Automatic Renewal Unless otherwise expressly stated:
Subscriptions automatically renew for successive periods of the same duration as the Initial Term (each a “Renewal Term”; together with the Initial Term, the “Term”),
unless either party provides written notice of non-renewal at least thirty (30) days before the end of the then-current Term.
3. Upsells. Any additional Services purchased during the Initial Term or Renewal Term (“Upsells”):
- shall terminate on the same date as the then-current Term;
- shall automatically renew together with the subscription for the applicable Renewal Term unless otherwise agreed in writing;
- shall be renewed at the same unit rates as the immediately preceding Term unless otherwise agreed.
a) Termination by the Company. We may suspend or terminate access to the Platform or Services with immediate effect if:
- You breach these Terms;
- Payment fails or remains outstanding;
- Fraudulent, abusive, or unlawful activity is detected;
- Termination is required for legal or regulatory compliance.
Where reasonably possible, you will be notified by email. The Company reserves the right to terminate without stating detailed reasons where permitted by law.
If we terminate your Account:
- any pending orders may be cancelled;
- provision of Services may cease immediately;
- termination does not relieve you of outstanding payment obligations.
b) Termination by the User. You may terminate this Agreement upon thirty (30) days’ prior written notice if the Company commits a material breach and fails to remedy such breach within the notice period.
5. Effect of Termination. Upon termination or expiry:
- access to the Platform and Services may cease;
- all outstanding payment obligations remain due;
- provisions which by their nature are intended to survive termination shall survive.
If termination results from a material breach by the Company, the Company shall refund the portion of prepaid Fees corresponding to Services not yet provided.
XV. ACCOUNT DELETION
1. You may request deletion of your Account at any time by contacting the Company at info@longevity-academy.comor through the account settings on the Platform, where available.
2. Upon deletion of your Account:
4. If the Company suspends or terminates your Account due to a breach of these Terms or any applicable policies:
2. Upon deletion of your Account:
- your access to the Platform and Services will immediately terminate;
- any remaining subscription period shall not be extended;
- any unused credits, balances, prepaid fees, or entitlements associated with your Account shall expire immediately and shall not be refundable, except where required by mandatory law.
4. If the Company suspends or terminates your Account due to a breach of these Terms or any applicable policies:
- you shall not be entitled to any refund, compensation, or reimbursement for unused balances, prepaid fees, scheduled services, or remaining subscription periods; and
- any remaining credits or balances shall immediately expire.
XVI. REFUND POLICY
1. Unless otherwise required by mandatory consumer protection laws:
2. Refund requests must be submitted in writing within the time period specified at purchase.
3. Nothing in this section limits statutory consumer rights applicable under mandatory law.
- Digital content is non-refundable once accessed where the right of withdrawal has been waived;
- Subscription fees are non-refundable once charged for the applicable billing period;
- Live event registrations are non-refundable;
- Promotional or discounted purchases may be subject to additional restrictions disclosed at purchase.
2. Refund requests must be submitted in writing within the time period specified at purchase.
3. Nothing in this section limits statutory consumer rights applicable under mandatory law.
XVII. ENTERPRISE AND CORPORATE SERVICES
1.Enterprise clients are responsible for ensuring compliance by their Users.
2. Enterprise subscriptions may auto-renew unless notice of non-renewal is provided in writing.
- For Enterprise clients:
- Access is limited to designated authorized users;
- Accounts may not be shared;
2. Enterprise subscriptions may auto-renew unless notice of non-renewal is provided in writing.
XVIII. DISCLAIMERS
1. The Services are provided “AS IS” and “AS AVAILABLE.”
2.To the maximum extent permitted by law, the Company disclaims all warranties, express or implied, including:
3. We do not guarantee specific educational outcomes.
4. We make no warranty or representation that the Platform will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of Services.
5. No part of this Platform is intended to constitute advice and the Content should not be relied upon when making any decisions or taking any action of any kind.
6. No part of this Platform is intended to constitute a contractual offer capable of acceptance.
7. Whilst we use reasonable endeavours to ensure that the Platform is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
2.To the maximum extent permitted by law, the Company disclaims all warranties, express or implied, including:
- Merchantability;
- Fitness for a particular purpose;
- Non-infringement;
- Continuous availability.
3. We do not guarantee specific educational outcomes.
4. We make no warranty or representation that the Platform will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of Services.
5. No part of this Platform is intended to constitute advice and the Content should not be relied upon when making any decisions or taking any action of any kind.
6. No part of this Platform is intended to constitute a contractual offer capable of acceptance.
7. Whilst we use reasonable endeavours to ensure that the Platform is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
XIX. AVAILABILITY OF THE WEBSITE
1. The Platform is provided “as is” and on an “as available” basis. The Company uses commercially reasonable efforts and industry best practices to maintain a high level of availability, including operation on cloud-based, fault-tolerant infrastructure. However, we do not warrant or guarantee that the Platform or Services will be uninterrupted, timely, secure, or error-free, nor that defects or faults will be corrected.
2. To the fullest extent permitted by applicable law, the Company makes no warranties, whether express or implied, regarding the performance, availability, or reliability of the Platform or Services, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
3. Service interruptions, delays, maintenance periods, technical failures, or outages may occur. Except where required by mandatory law, no refunds, credits, or compensation shall be provided for any downtime, unavailability, or outage of the Platform or Services.
2. To the fullest extent permitted by applicable law, the Company makes no warranties, whether express or implied, regarding the performance, availability, or reliability of the Platform or Services, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
3. Service interruptions, delays, maintenance periods, technical failures, or outages may occur. Except where required by mandatory law, no refunds, credits, or compensation shall be provided for any downtime, unavailability, or outage of the Platform or Services.
XX. LIMITATION OF LIABILITY
1. To the maximum extent permitted by law, we accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Platform, Services or any information contained therein. You should be aware that you use the Platform and its Content at your own risk.
2. To the fullest extent permitted by law, the Company shall not be liable for:
3. Total liability of the Company shall not exceed the total amount paid by you to the Company in the twelve (12) months preceding the claim.
2. To the fullest extent permitted by law, the Company shall not be liable for:
- Indirect, incidental, or consequential damages;
- Loss of profits, revenue, or data;
- Personal decisions made based on educational Content.
3. Total liability of the Company shall not exceed the total amount paid by you to the Company in the twelve (12) months preceding the claim.
XXI. INDEMNIFICATION
You agree to indemnify and hold harmless the Company from claims arising from:
- Your violation of these Terms;
- Your misuse of the Platform;
- Your infringement of third-party rights.
XXII. COMMUNICATION. CLAIMS PROCEDURE.
1. All notices / communications shall be given to us either by post to our Premises (see address above) or by email to info@longevity-academy.com.
2. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
3. We may from time to time, if you opt to receive it, send you information about our products or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from us.
4. Claims Procedure If you believe that the Platform or Services have not been provided in accordance with these Terms, you must notify the Company in writing without undue delay and in any event no later than fourteen (14) calendar days from the date on which the issue first arose or became known to you.
5. Your notice must include:
6. Claims submitted outside this period may be rejected to the extent permitted by applicable law.
7. The Company will review the claim in good faith and respond within a reasonable time. The submission of a claim does not entitle you to withhold payment, suspend performance, or initiate chargebacks without first allowing the Company a reasonable opportunity to investigate and respond.
8. Nothing in this section limits mandatory consumer rights under applicable law.
2. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
3. We may from time to time, if you opt to receive it, send you information about our products or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from us.
4. Claims Procedure If you believe that the Platform or Services have not been provided in accordance with these Terms, you must notify the Company in writing without undue delay and in any event no later than fourteen (14) calendar days from the date on which the issue first arose or became known to you.
5. Your notice must include:
- your full name and account details;
- a detailed description of the issue;
- the date and time the issue occurred;
- any relevant supporting documentation or screenshots.
6. Claims submitted outside this period may be rejected to the extent permitted by applicable law.
7. The Company will review the claim in good faith and respond within a reasonable time. The submission of a claim does not entitle you to withhold payment, suspend performance, or initiate chargebacks without first allowing the Company a reasonable opportunity to investigate and respond.
8. Nothing in this section limits mandatory consumer rights under applicable law.
XXIII. SEVERABILITY
1. If any provision of these Terms is held to be invalid, illegal, unenforceable, or void by a court of competent jurisdiction, such provision shall be deemed severed from these Terms and shall not affect the validity, legality, or enforceability of the remaining provisions. The remaining provisions shall continue in full force and effect as if the invalid or unenforceable provision had never been included.
2. To the extent permitted by applicable law, any invalid or unenforceable provision shall be interpreted, modified, or replaced so as to reflect as closely as possible the original intent of the parties in a manner that is valid and enforceable.
2. To the extent permitted by applicable law, any invalid or unenforceable provision shall be interpreted, modified, or replaced so as to reflect as closely as possible the original intent of the parties in a manner that is valid and enforceable.
XXIV. NO WAIVER
In
the event that any party to these Terms fails to exercise any right or
remedy contained herein, this shall not be construed as a waiver of that
right or remedy.
XXV. GOVERNING LAW AND JURISDICTION
1. These
Terms and any dispute, claim, or controversy arising out of or in
connection with them, including their validity, interpretation,
performance, or termination, shall be governed by and construed in
accordance with the laws of Poland, without regard to conflict of law
principles.
2. Any disputes shall be submitted to the exclusive jurisdiction of the competent courts in Warsaw, Poland, being the courts having jurisdiction over the Company’s registered seat.
3. Nothing in this clause shall deprive consumers of the protection afforded to them by mandatory provisions of the law of their country of residence, nor shall it prevent a consumer from bringing proceedings in the courts of their country of residence where required by applicable mandatory consumer protection laws.
2. Any disputes shall be submitted to the exclusive jurisdiction of the competent courts in Warsaw, Poland, being the courts having jurisdiction over the Company’s registered seat.
3. Nothing in this clause shall deprive consumers of the protection afforded to them by mandatory provisions of the law of their country of residence, nor shall it prevent a consumer from bringing proceedings in the courts of their country of residence where required by applicable mandatory consumer protection laws.
LONGEVITY ACADEMY PRIVACY POLICY
I. INTRODUCTION
This
Privacy Policy describes how Longevity Center Sp. z o.o., with its
registered office at Belwederska 9, 00-761 Warszawa, Poland (“Company”,
“we”, “us”, “our”), collects, processes, stores, and protects personal
data in connection with the Longevity Academy platform available at
longevity-academy.com (the “Platform”). We are committed to ensuring that your personal data is processed lawfully, fairly, and transparently in accordance with: Regulation (EU) 2016/679 (GDPR) Polish data protection laws Applicable international privacy standards This Privacy Policy applies to all users of the Platform, including individual consumers and business clients.
II. DATA CONTROLLER
The Data Controller responsible for your personal data is:
Longevity Center Sp. z o.o.
Belwederska 9
00-761 Warszawa, Poland
Email: info@longevity-academy.com
Longevity Center Sp. z o.o.
Belwederska 9
00-761 Warszawa, Poland
Email: info@longevity-academy.com
III. CATEGORIES OF PERSONAL DATA WE COLLECT
1, Account Registration Data. When creating an Account, we may collect:
2. Social Login Data (Single Sign-On). If you register or sign in using:
3. We may receive limited information depending on your privacy settings with that provider, including:
We do not receive your password from third-party providers.
Your relationship with such providers is governed by their respective privacy policies.
4. Payment and Transaction Data Payments are processed by third-party providers (e.g., Shopify, Stripe).
We may collect:
We do not store full payment card numbers.
5. Certification and Course Data. If you participate in Longevity Clinic Certification or courses, we may process:
6. Usage and Technical Data. When you access the Platform, we may collect:
7. Communication Data. When you contact us or use Platform communications:
8. Enterprise Client Data. For corporate users, we may process:
- First name and last name
- Email address
- Password (encrypted)
- Billing country
- Account preferences
2. Social Login Data (Single Sign-On). If you register or sign in using:
- Twitter (X)
- Apple
3. We may receive limited information depending on your privacy settings with that provider, including:
- Name
- Email address
- Profile identifier
- Profile picture (if authorized)
We do not receive your password from third-party providers.
Your relationship with such providers is governed by their respective privacy policies.
4. Payment and Transaction Data Payments are processed by third-party providers (e.g., Shopify, Stripe).
We may collect:
- Transaction ID
- Date and time of transaction
- Amount
- Currency
- Billing country
We do not store full payment card numbers.
5. Certification and Course Data. If you participate in Longevity Clinic Certification or courses, we may process:
- Course enrollment records
- Assessment results
- Completion status
- Issued certificates
- Academic progress
6. Usage and Technical Data. When you access the Platform, we may collect:
- IP address
- Browser type
- Device information
- Operating system
- Session duration
- Pages visited
- Referring URLs
7. Communication Data. When you contact us or use Platform communications:
- Email correspondence
- Support requests
- Community posts
- Webinar registrations
- Feedback submissions
8. Enterprise Client Data. For corporate users, we may process:
- Company name
- Contact person name
- Business email
- Professional role
- Learning progress reports (for authorized users)
IV. PURPOSES AND LEGAL BASIS FOR PROCESSING
We process personal data for the following purposes:
1. Performance of Contract (Art. 6(1)(b) GDPR)
2. Legal Obligations (Art. 6(1)(c) GDPR)
3. Legitimate Interests of the Controller (Art. 6(1)(f) GDPR)
4. Consent (Art. 6(1)(a) GDPR)
You may withdraw consent at any time.
1. Performance of Contract (Art. 6(1)(b) GDPR)
- Creating and managing Accounts
- Providing access to courses and certifications
- Processing payments
- Issuing certificates
- Providing customer support
2. Legal Obligations (Art. 6(1)(c) GDPR)
- Tax and accounting compliance
- Fraud prevention
- Record keeping obligations
3. Legitimate Interests of the Controller (Art. 6(1)(f) GDPR)
- Platform security
- Fraud detection
- Improving Services
- Enforcing Terms
- Preventing abuse
- Protecting legal claims
- Maintaining good relationships with our customers and clients
4. Consent (Art. 6(1)(a) GDPR)
- Marketing communications
- Newsletter subscriptions
- Optional cookies
- Social media advertising
- Participation in surveys
You may withdraw consent at any time.
V. COOKIES AND TRACKING TECHNOLOGIES
1. We use:
2. You may manage cookie preferences via your browser or cookie banner.
- Essential cookies (necessary for Platform operation)
- Analytics cookies
- Functional cookies
- Marketing cookies (with consent)
2. You may manage cookie preferences via your browser or cookie banner.
VI. DATA RETENTION
We retain personal data:
Inactive accounts may be deleted after a prolonged period of inactivity.
- For the duration of your Account
- For up to 6 years for accounting/tax compliance (or longer if required by law)
- For the duration necessary to defend legal claims
Inactive accounts may be deleted after a prolonged period of inactivity.
VII. DATA SHARING
When required by law, we may share personal data with:
1. Payment Processors: Shopify, Stripe, or other providers.
2. Hosting Providers: Cloud infrastructure providers (EU-based or GDPR-compliant).
3. IT Service Providers: Platform maintenance and development contractors.
4. Email and Communication Providers
5. Analytics Providers
6. Legal Authorities
We do not sell personal data.
1. Payment Processors: Shopify, Stripe, or other providers.
2. Hosting Providers: Cloud infrastructure providers (EU-based or GDPR-compliant).
3. IT Service Providers: Platform maintenance and development contractors.
4. Email and Communication Providers
5. Analytics Providers
6. Legal Authorities
We do not sell personal data.
VIII. INTERNATIONAL TRANSFERS
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Certified service providers
IX. DATA SUBJECT RIGHTS
Under GDPR, you have the right to:
Requests may be submitted to: info@longevity-academy.com
We will respond within one month.
- Access your personal data
- Rectify inaccurate data
- Erase data (“Right to be Forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with the Polish Data Protection Authority (UODO)
Requests may be submitted to: info@longevity-academy.com
We will respond within one month.
X. ACCOUNT DELETION
You may request deletion of your Account.
Deletion does not automatically remove data required for:
Deletion does not automatically remove data required for:
- Legal compliance
- Tax obligations
- Fraud prevention
- Ongoing disputes
XI. AUTOMATED DECISION-MAKING
We do not use automated decision-making that produces legal effects.
If algorithmic ranking or personalization is introduced, you may request human intervention.
If algorithmic ranking or personalization is introduced, you may request human intervention.
XII. CHILDREN’S PRIVACY
The Platform is not intended for children under 13.
Users aged 13–17 must use the Platform under parental supervision.
We do not knowingly collect data from children under 13.
Users aged 13–17 must use the Platform under parental supervision.
We do not knowingly collect data from children under 13.
XIII. SECURITY MEASURES
We implement:
However, no system guarantees absolute security.
- SSL encryption
- Secure payment gateways
- Access controls
- Role-based authorization
- Regular system monitoring
However, no system guarantees absolute security.
XIV. DATA BREACH NOTIFICATION
In case of a personal data breach likely to result in high risk to your rights, we will notify:
Without undue delay as required by GDPR.
- The competent supervisory authority
- Affected users
Without undue delay as required by GDPR.
XV. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Material changes will be communicated via:
Material changes will be communicated via:
- Website notice
- Email notification (where appropriate)
XVI. CONTACT
Longevity Center Sp. z o.o.
Belwederska 9
00-761 Warszawa, Poland
Email: info@longevity-academy.co
Belwederska 9
00-761 Warszawa, Poland
Email: info@longevity-academy.co
Our mission
Longevity Academy delivers practical, evidence-based education in longevity-focused medicine, equipping practitioners and medical professionals with the knowledge and methods to improve human healthspan and aging.

